Shipping
UPDATE TO OUR US CUSTOMERS:
We are still seeing USMCA eligible horse treats being tarifed, charged brokerage fees, and in some instances, being returned by US customs. Until this stabilizes, we've had to make the difficult decision to not offer shipping to the US at this time.
Flat rate shipping iin Canada: $26.95
Mane Delights reserves the right to request additional shipping costs for very large or oversized orders that exceed the flat rate charge. You will be contacted within 24 hours if this applies to your order.
Stock sale items ship within 72 hours of order being place.
Custom orders ship within 2-3 weeks of order placement.
An email with tracking details will be provided once your product has been shipped.
If you wish to reship an unclaimed, refused, or undelivered package you are responsible for the new shipping cost.
While the utmost care is provided when packing your treats, Mane Delights is not responsible for damaged, lost, misdelivered, or stolen packages. All products are final sale, however if you have an issue upon arrival please let me know as soon as possible.
Local pick-up (Ottawa, Ontario) is also available.
